Effective Date: August 16, 2023

Thank you for visiting PetLFG Shop (“us”, “we”, or “our”) website, operated from https://shop.petlfg.com/ (the “Site”). Your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and the choices you have regarding your information. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you interact with our Site, including but not limited to:

  • Contact Information: We may collect your name, email address, phone number, and mailing address when you place an order or create an account on our Site.
  • Order Information: We collect information related to your orders, including the products you purchase, payment information, shipping address, and order history.
  • Account Information: If you choose to create an account, we collect your email address, password, and other information you provide to us.
  • Usage Information: We may collect non-personal information about how you use our Site, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Processing Orders: We use your information to process and fulfill your orders, including payment processing, shipping, and order communication.
  • Account Management: If you create an account, we use your information to manage your account, provide order history, and offer a personalized experience.
  • Communication: We may use your email address to send order confirmations, shipping notifications, and promotional materials (if you opt-in).
  • Improving Our Services: We analyze usage data to improve our products, services, and user experience.
  • Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests.

3. Data Sharing

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering orders.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
  • Business Transfers: If we undergo a business transition, such as a merger or acquisition, your information may be part of the assets transferred.

4. Your Choices

  • Account Control: You can access and update your account information by logging into your account on our Site.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in the emails we send you.

5. Security

We implement reasonable security measures to protect your information from unauthorized access and misuse.

6. Children’s Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of the policy indicates when the last revisions were made.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@petlfg.com.